Support

Hi, I'm Piotr — the sole developer behind Offbox. I'm here to help.

Contact

For questions, bug reports, feedback, or anything else:

I typically reply within 24–48 hours.

Common Questions

Can you recover my data if I lose my phone or reinstall the app?

No — Offbox has no account and no cloud backup. Everything you write stays only on your device, so if the app is deleted or the device is lost, that data can't be recovered. You can export a journal PDF from Settings at any time to keep your own copy.

I want to cancel my subscription.

You can cancel anytime through your device's subscription settings:

iOS: Settings → Apple ID → Subscriptions → Offbox → Cancel
Android: Google Play → Subscriptions → Offbox → Cancel

Cancellation takes effect at the end of the current billing period. You keep premium access until then.

I want a refund.

Refunds are handled by Apple or Google:

Apple: reportaproblem.apple.com
Google: play.google.com/store/account/orderhistory

I want to delete all my data.

Offbox has no account to delete. To erase everything, open Settings in the app and choose "reset and delete all data" — this permanently removes your entries, letters, voice notes, photos, and PIN from the device. There is no cloud copy.

I found a bug or have a feature request.

Email me at support@offbox.app — I read every message.